Are you lost in backlog of cases and tasks to be performed? Your calendar is full of appointments, scheduled events and constantly postponed deadlines, which are so easy to forget? CREAM assistant is just for you. Install free application and organize your day with the assistant.
CREAM assistant will amaze you with simplicity and functionality.Assistant shows you today's plans everyday. It reports exceeded deadlines, reminds of scheduled activities.With one touch you can add a new task to your work plan, schedule an appointment or a call to make. You can set a reminder and nothing will slip away.
CREAM assistant is also a base of your contacts, which can be quickly created and organized. You gather all "contact history" - personal information, notes from meetings, latest arrangements. That will keep you always up to date.
• More information about the application CREAM assistant on http://www.tastecream.com/
Selected features:
My action
• Easy to create a list of tasks to be performed
• Planned for today meetings, phone calls, etc.
• Alerts and monitoring of exceeded deadlines
• The ability to edit and quickly shift the planned date (+ date + week + month)
Contact list
• The possibility of conversation summary- making notes, adding the tag "customer interested in", immediate planning of next steps
• The history of recent activities regarding the person
Dedicated keyboard when entering email or web address
Unification of back button behavior and offline warnings
Quick actions call/send email available only for participants with numbers/addresses
Additional confirmation of changing other employee's activity
* Added possibility to select all members of a team at one click. Useful when checking schedule of your team.
* Fixed problem with avatars when searching in the list of contacts
Added traits to activities - as a read only display.
Removed calling recognition, list of ignored contacts, history of calls.
Contacts: teams moved to individual tab.
Improved stability by collecting diagnostic data (only with user's consent).
Added multiselection of participants in online mode. Now a group of people may be added during editing of an activity and group view members selection. Example? Adding a whole team at once!
Detection of conflicts - now Assistant checks if creation or update of an activity is in conflict with other activities. Participants, assigned to employees, business hours of employees and availability of resources - all these factors are taken into consideration.
Reviewed architecture, updated support for CREAM 18.4
Change the display format of task terms for all-day tasks and those lasting more than one day.
Optimization of synchornization with CREAM, so that it would be even faster.
Optimizing the contact view associated with the organization.
Change the display format of task terms for all-day tasks and those lasting more than one day.
Optimization of synchornization with CREAM, so that it would be even faster.
Optimizing the contact view associated with the organization.
Review of your and your employees' cases. Checking the status of the case, its participants and its steps.
Contextual information about the case shown in the activity.
* Ability to reopen finished activities. Such activity gains status 'reopened' which distinguish it from other activities.* Easy way to use planned communication. Assistant displays resolution dialog after calling or sending email from such activity. It is meant to simplify using communication - literally - to communicate with a customer.* Review of functionalities available offline. Fixing revealed problems.
* Redesigned user interface modern and consistent with web CREAM. Important information is outlined enhancing readability and intuitivity. Contacts, activities, lists, call register, group view - all look much better now!* Locking activities preventing from overwriting updates in activity by different users working at same time. Activity is locked when entering editing. Web CREAM also shows who locked the activity by mobile Assistant.
- User friendly message when wrong credentials provided- Today activities is a default view when application starts- Activities become overdue after passing by their end time - as long as they are in progress they mustn't be shown as overdue- Improved stability by testing process optimization
* Rearranged settings of application. Now settings are grouped in five sections: Integration, Synchronization, Synchronization settings, Activities settings and About/Advanced* Enhanced rules of synchronization limiting synchronized data. The synchronization process (especially when installing CREAM mobile applications) consumes less time now.
- group view - select other employees to see a combined plan of work- marking activity as private to let other employees know that you are busy - with no access to details- copying finished activity to a new date
- group view - select other employees to see a combined plan of work- marking activity as private to let other employees know that you are busy - with no access to details- copying finished activity to a new date
Sort calls in call registry from latest to oldestImprove stability of appFix crashes and bugs
